How do I cancel an appointment?

1) From the home screen of your account, select "Appointments" (located directly beneath "Health").

2) Select the Upcoming Appointment you want to cancel.

3) Scroll to the bottom of the Appointment Details screen and select "Cancel Appointment".

4) Once you cancel the appointment, you should receive an in app notification of the cancellation as well as an email notification.

Have more questions? Submit a request